Shipping Policy

At Anaviel, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.

Order Processing

Orders are generally processed within 2–5 business days after the order is placed.

Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.

Shipping Time

Delivery times may vary depending on your location, courier service, weather conditions, holidays, and other circumstances beyond our control.

The estimated delivery time will be communicated at the time of purchase or through your order confirmation.

Please note that delivery delays caused by courier partners, natural events, public holidays, or other circumstances beyond Anaviel's control may occur.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, Anaviel may offer promotional free-shipping options. Any applicable free-shipping offer will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking information will be shared with you through the contact details provided at checkout.

You can use the tracking information to check the current status of your shipment.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other contact details are accurate before completing your order.

Anaviel will not be responsible for delays, failed deliveries, or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at anaviel21@gmail.com as soon as possible so that we can review the issue and assist you.

For return eligibility, please refer to our Return & Refund Policy.

Returns and Shipping

We offer a 10-day return policy from the date you receive your order.

Returned items must be unworn or unused, with tags attached, and in their original packaging, along with proof of purchase.

Please do not send an item back without contacting us and receiving return instructions first.

For complete information about returns, exchanges, and refunds, please refer to our Return & Refund Policy.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: anaviel21@gmail.com

We will be happy to assist you.